Series 9 DC917NG
Wireless portable doorbell with range extender, customisable melodies and push button – Grey

If you have associated your push button to a downloaded melody and you subsequently delete that melody, by default the push button will play the next available downloaded melody, if any are present, or it will default to one of the standard melodies available on the DC917xx MP3 Doorbell.

If you have more than one push button, deleting an MP3 melody that is associated to a specific push button will affect the other push buttons in the system. To change the melody associated with each push button, press the specific push button, then press the melody button on the doorbell until you hear your desired melody.

The Wired Doorbell bracket connectors are labelled as follows:

• A1 & A2 - Connectors for Wired Push Button 1
• B1 & B2 - Connectors for Wired Push Button 2
• AC1 & AC2 - Connectors for Transformer

(Caution: it is recommended to use a qualified electrician to connect and check operation of transformers)

Check if Bell Wire is used. If not, we suggest replacing the existing wire with Bell Wire.

Check if there is an adequate length of bare wire exposed, and that it is not folded. 8-9mm of exposed bell wire is recommended.

It is advisable to use good quality alkaline type batteries, because this type of battery has a more stable voltage, and lasts longer than the lower cost zinc-carbon type.

Rechargeable batteries (NiCd or NiMh) are not suitable because they have a lower voltage, and the doorbell circuitry will not operate reliably at the low voltage.

Yes, the push button is waterproof ( IP55) and is protected from rain showers.

No. This is not advisable as the push button is designed to work with the wall bracket for easy battery maintenance. Sticking the push button directly on the door frame without the wall bracket will make it difficult for you to change the batteries in the future.

No. It is not advisable to mount the push button onto metal surfaces as the material can block wireless signals between the push button and the doorbell. However, if this is the only option then we recommend that you use the sticky pad provided as opposed to using the provided screws.

Yes, all push buttons are supplied with countersink screws suitable for wood and UPVC surfaces. For other applications you may need to source suitable screws and wall plugs.

No. While the screws and wall plugs supplied with all Honeywell Home Wireless Doorbells are suitable for most types of wall, for plasterboard walls and some other applications, you may need to source suitable screws and wall plugs.

Press and hold the settings button on the doorbell until an amber light flashes, either from the small LED indicator on the side of the doorbell, or from the Halo Light (Depending on product type).

For external motion sensor (L430x): configure the motion sensor for Walk Test according to the selected Day or Night operating mode as follows:

1. Set the TIME control fully anti-clockwise to its minimum setting.
2. If the motion sensor is set to NIGHT operation for use with lighting adjust the DUSK control fully clockwise to its maximum setting. If however the motion sensor is set to DAY operation adjust the DUSK control fully anti-clockwise to its minimum setting.
3. Move across the detection area to trigger the motion sensor. The doorbell will play an alert sound, and your motion sensor is now linked.

For internal motion sensor (HS3PIR1x, HS3PIR2x): Open the battery compartment, or detach the motion sensor from its base to operate the tamper switch. The doorbell will play an alert sound, and your motion sensor is now linked.

1. Remove the battery cover on the rear of the doorbell by pushing the tab and lifting.
2. Replace batteries with the same type - either Alkaline LR6 (AA) or LR14 (C).
3. Replace the battery cover.

1. Remove the push button from its bracket by using a screwdriver to press the release tab and slide the push off the bracket.
2. Locate the round battery cover, and using a coin, turn the battery cover 60°anti-clockwise. The battery cover will now be released from the back cover.
3. Replace the CR2032 coincell battery.
4. Refit the battery cover by aligning the arrow on the battery cover with the open lock symbol on the back cover. Press and turn 60°clockwise.
5. Relocate the push on the bracket, ensuring that it is locked in position.

If you are not sure of the Mute status of your doorbell, reset by pressing and holding the mute button  until it beeps, then set it again to your desired timing.

Yes, you can do this for as many push buttons as your doorbell can store in its memory. Your push button must first be already linked to your doorbell. Press your push button 3 times in quick succession. The doorbell will now sound the same melody as when you press the push button once. Now press the melody button on your doorbell one or more times until you hear the melody you want to select for the "Secret Knock". Where applicable, you can now press the Sun button one or more times to select the desired Halo colour for the "Secret Knock".

Your push button must first be already linked to your doorbell. Press your push button 3 times in quick succession. The doorbell will now sound the same melody as when you press the push button once. Now press the melody button  on your doorbell one or more times until you hear the melody you want to select for the "Secret Knock". Where applicable, you can now press the sun button one or more times to select the desired Halo colour for the "Secret Knock".

Your push button, sensor or other device must first be already linked to your doorbell. To change the Halo colour, press the push button or trigger the sensor by walking in front of it or opening the door or window. When the Halo Light on your doorbell flashes, press the Sun button on the doorbell one or more times to select a different halo colour. You have 12 seconds to complete the operation.

Your push button, sensor or other device must first be already linked to your doorbell. To change the melody for a specific device, press the push button or trigger the sensor by walking in front of it or opening the door or window. When the doorbell plays a melody, press the melody button on the doorbell one or more times to select a new melody.

You have exceeded the maximum number of wireless devices that your Honeywell Home doorbell can connect to. Your doorbell will accept 2, 4, 5 or 6 devices according to the model. Please refer to this table:

For doorbells with a Halo Light: After attempting to add the new device, wait for the doorbell to beep twice. You now have the option to remove one of the devices already linked to the doorbell, and replace it with the new device. A short press of the Settings button will cause the doorbell to indicate the Halo colour of the 1st stored device in the memory. A second short press will cause the Halo colour of the 2nd device to be displayed. Repeated short presses will cycle through the colours for all linked devices. A long press of the Settings button will cause the device indicated by the Halo colour to be overwritten with the new device. There is a 12 second window to complete this operation.

For doorbells with no Halo Light: The Red LED will flash rapidly. A short press of the Settings button (less than 2 seconds) will cause the oldest device in the doorbell memory to be overwritten. A long press of the Settings button (more than 2 seconds) will cause the newest device to be overwritten. If no button is pressed within 12 seconds, nothing will be changed.

If you are unable to identify the devices because no unique colours for the Halo Light was set, you can perform a factory reset to delete all linked devices from the memory, then link the new device. To do this, remove one battery (or turn off the power to a plug-in doorbell). Press and hold the settings button whilst replacing the battery (or turning on the power). An Amber light will flash, either from the small LED indicator on the side of the doorbell, or from the Halo Light (Depending on product type). At this point, you can link a new device.

If you have already reached the maximum number of devices for your doorbell, you will be able to de-link or remove a device by adding a replacement device at the same time. Please refer to the question below for instructions on how to do this.

If you have not reached the maximum number of devices for your doorbell, you will not be able to de-link or remove a single device. In this case, performing a factory reset (which removes all the linked devices) is the only option.

To perform a factory reset, remove one battery (or turn off the power to a plug-in doorbell). Press and hold the settings button whilst replacing the battery (or turning on the power). An Amber light will flash, either from the small LED indicator on the side of the doorbell, or from the Halo Light (Depending on product type). At this point, you can link a new device. 

Press and hold the settings button on the doorbell until an amber light flashes, either from the small LED indicator on the side of the doorbell, or from the Halo Light (Depending on product type). Slide open the door/window sensor battery cover to activate a tamper event. The doorbell will play an alert sound. Your wireless door/window sensor is now linked.

Press and hold the settings button on the doorbell until an amber light flashes, either from the small LED indicator on the side of the doorbell, or from the Halo Light (Depending on product type). Press the push button. Doorbell will play a melody. Your push button is now linked.

Either look at the bottom of your doorbell, or inside the battery cover, and locate the grey rating label. On the label, there will be a product code starting with 2 or 3 letters, then 3 digits, followed by some other letters. For example, DC315xx, DC515xx, DW915xx, and so on.

The Sleep/Mute button may have been pressed or activated. The mute symbol may flash if the push button is activated. To deactivate, press and hold the mute button until a beep is heard. The doorbell will now sound when the push button is pressed.

Press the push button. When the doorbell plays a melody, press the melody button on the doorbell one or more times to select a new melody.

Press the push button. When the Halo Light on your doorbell flashes, press the Sun button on the doorbell one or more times to select a different halo colour.

To change the Halo Light / LED Strobe sequence, press the sun symbol button until you find a suitable light sequence.

Try performing a factory reset. To do this, remove one battery (or turn off the power to a plug-in doorbell). Press and hold the settings button whilst replacing the battery (or turning on the power). An Amber light will flash, either from the small LED indicator on the side of the doorbell, or from the Halo Light (Depending on product type). After this, you'll have to re-link your push button or other devices such as wireless motion sensors and/or wireless door and window sensors.

To perform a factory reset, remove one battery (or turn off the power to a plug-in doorbell). Press and hold the settings button whilst replacing the battery (or turning on the power). An Amber light will flash, either from the small LED indicator on the side of the doorbell, or from the Halo Light (Depending on product type). After this, you'll have to re-link your push button or other devices such as wireless motion sensors and/or wireless door and window sensors.

1. Check to see if the bell wires are firmly connected at both ends - at the Wired Push Button and the Wired Doorbell bracket, and not dislodged. If not, reconnect the bell wires.
2. Check if the Wired Doorbell is connected to the wired bracket properly. If not, reconnect the doorbell to the bracket.
3. Check to see if there are any signs of corrosion or contamination on the Wired Push Button. If so, clean the corrosion and/or contamination off the contacts. If this is not possible, you may need to replace the wired push button.
4. If the Wired Doorbell is powered by battery and not via a transformer, the batteries may have been depleted and you may have noticed a low battery warning light on the doorbell. Replace the batteries and reinstall.
5. If the Wired Doorbell is powered by transformer, then the transformer may need replacing. (Caution: It is recommended to use a qualified electrician to check operation and/or replace the transformer)

The battery life of Lithium coin cell batteries may be reduced and functionality may be impacted if they are used in a cold or freezing conditions. Heavy usage will also reduce the operational life from the battery.

The battery life specified is calculated on typical usage using good quality alkaline batteries. Heavy usage and/or use of unsuitable batteries for example low quality Zinc will reduce the operational life from batteries.

The battery life of alkaline batteries will also be reduced if they are used in a hot or cold climate. For the longest battery life, use the doorbell within a temperature range of 5 to 25 deg C.

Check if the push button has been jammed in the closed position which may result in the push button light not being powered. If so, release the jammed button and ensure that there is no restriction on its movement.

If Wired Push Button light is still not functional, the light element may have failed. If so, you may need to replace the Wired Push Button module.

In cold conditions, poor location or environment, and when the doorbell system is operating at the maximum range, it is advisable to replace the batteries more frequently (i.e. every 12–18 months) to maintain optimum performance. Replace batteries immediately when the low battery indicator is activated.

Incorrect installation of the CR2032 coin cell battery may also damage the battery contact. Check the battery contact and reinsert the battery.

The doorbell beeps twice to notify you that the push button battery is low and needs replacing.

Check to see if the battery needs replacing, by replacing the CR2032 coin cell battery.

The Honeywell Home range has a 2 year Guarantee on all Doorbell kits, Alarm kits, and accessories.

The Quick Start Guides and Installation Manuals are available from this website. Please refer to the relevant product page or further down in this Support Section.

The Doorbell and Push Button contain no serviceable parts, except for replacement of batteries.

Unfortunately Honeywell Home do not currently offer such components separately.